Privacy and security
You leave your personal information with us when you want to order something. But we can imagine that you would like to know why we ask for personal information and what we do with it. We would like to tell you that.
Safe
All data that you give us is securely locked away. Persons who have nothing to do with your data, simply cannot reach that data and we will not give your details to anyone else.
What else do we do with your data
We use your data for different purposes. Below you can see which functionalities we use it for. We use the data we received from you, but also data collected by ourselves. For example, information about your visit to our website.
Deliver your order
To handle your order we need your name, e-mail address, address (es), payment details and sometimes also your telephone number. With that we can deliver the order and keep you informed about the order. We also provide your information to delivery services.
Your account
In your account on clockaid.com, we store the following information: your name, address(es), telephone number, e-mail address, delivery and payment details.
The clock agenda
The data of the clock agenda is stored in a separate database. So this data is separated from the customer data. This agenda information is stored at our hosting partner. This so-called managed server hosting is set up according to the standards for information security: ISO 9001, 27001 and NEN 7510.
Customer service
You can call and email us. In order to help you quickly with questions, we use your data.
Improvement of our store and service
We are constantly improving our services. That is why we can use your data to ask if you would like to participate in a no-obligation customer or market research.
What do we not do with your data?
We never sell your data to others.
These are your rights.
All data that Clockaid processes from you can be viewed and modified. If you do not want to receive specific information from us about our services, you can stop this. You may also ask us to delete your data from our database. Please note that we are not always allowed to do that in connection with legislation and regulations. Of course we always let you know why we can not erase the data in such a case.
May 2018